Terms

Privacy Policy

Last updated 28 July 2009

 
Gloria Jean’s Coffees International Foundation ACN 135 310 762 (“The Foundation”) values your privacy and is committed to ensuring that all personal information is treated with paramount care. This Privacy Policy describes how we deal with the information The Foundation collects through the services available on our web site (the "Site") in accordance with its Vision, Mission and Values. The Foundation complies with the National Privacy Principles in the Privacy Act 1988 (Cth).
By accessing and using our Site, you consent to the information collection and use practices described in this policy, as modified from time to time by us. If the Policy is changed, we will post a new Policy on our Site and change the date at the top of the Policy. This Privacy Policy does not apply to Gloria Jean’s Coffees’ handling of information about employees.

If you have any questions about our Privacy Policy or our use of your information you can e-mail us at info@coffeewithheart.org.

Information About You

We collect several types of information. We sometimes collect "Personal Information", which is information that can be used to identify you individually, such as your name and address. We also collect "Non-personal Information", which is information that does not itself identify you individually.

Examples of Non-personal Information include age range and gender. We also collect "Aggregate Information", which is information about use of our site, such as pages visited on our Site. The information we collect depends on what services you use on our Site or in our stores.

The Foundation’s Use of Your Personal Information

The Foundation respects your privacy and seeks to protect your Personal Information and deal with any Personal Information received in accordance with the National Privacy Principles. Except as disclosed in this policy, we do not sell or disclose information that identifies our visitors personally or makes it possible for other parties to contact them directly without our visitors' consent. We may use, sell, disclose, or otherwise dispose of Personal Information we collect in the following circumstances:

Internal Analysis and Promotions

We may use information about you for our own internal purposes such as to estimate our audience size; measure aggregate traffic patterns; and understand demographic, customer interest and other trends among our visitors.

Application Forms

Any Application Forms sent to us by you shall be used for the express purpose described on the form. The Foundation may also retain the Personal Information supplied by you for a reasonable period thereafter in order to notify you of any similar opportunities that may become available. Any Personal Information collected by the Foundation will be stored in its internal databases.

Online Donation

If you make an online donation, information will be obtained to process the transaction but will not be provided to any third party other than the company processing the transaction.

Where required or authorised by law

In rare instances, The Foundation may be required or authorised by law to provide Personal Information relating to visitors to a third party such as a law enforcement agency.

Access to Your Personal Information

The Foundation takes all reasonable steps to ensure the security of your personal information. Access is restricted to those involved in the administration or fulfilment of any request for which you have provided your personal information.
In the event that the Foundation holds any Personal Information about you, you can request to access this Personal Information by emailing us at info@coffeewithheart.org. The Foundation may charge a reasonable fee for providing you with access to this information.

Aggregate Information

We collect Aggregate Information about you and your use of our Site whenever you visit us online. This Aggregate Information generally will not personally identify you or be correlated to you individually for external purposes. We may collect, compile, store, publish, promote, report, sell, or otherwise disclose or use any and all Aggregate Information, provided that, such information cannot be used to personally identify you. When we share such information with other companies, it is not traceable to any particular user, and cannot be used to contact you.

Links to Other Sites

Please be aware that we provide links to third-party Web sites as a service to our visitors, and that we are not responsible for the content or information collection practices of those pages. Please note that these Web sites' Privacy Policies may differ from those of Gloria Jean’s Coffees. We encourage you to review and understand their privacy practices before providing them with information.  

Security

We use commercially reasonable efforts to store and maintain Personal Information to protect it from loss, misuse, alteration or destruction by any unauthorised party.